LEGAL

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effective date April 25th, 2024

PRIVACY: OUR POLICY

This Privacy Notice describes how FEMMES SOLAIRES (hereinafter referred to as “Femmes Solaires”, “We” or “Us”) process personal data.

We are strongly committed to process personal data in a transparent and secure manner.

This Privacy Notice is intended for any former, current, potential customer and user of a product or service offered by Femmes Solaires or just as a visitor to our website.

Below, we have described how we process your personal data as well as the rights you have in relation to the processing of these data.

Should you have any questions or concerns regarding the processing of your personal data, you are more than welcome to contact us at femmes.solaires.agency@gmail.com

We process the personal data for the following purposes:

  • To provide customer service, to evaluate, develop, and improve our products and services.

  • To examine and complete orders as well as processing payment transactions.

  • To address your requirements and meet your needs regarding information, communication, and marketing on our website and social media.

  • To administer clients, including invoicing.

  • To promote our company as well as our products.

  • To manage and improve our website as well as user and shopping experience.

  • To engage in employee recruitment efforts.

  • To comply with different regulatory requirements.

  • To maintain statistical records of product sales.

CATEGORIES OF PERSONAL DATA

The personal data we process depends on the specific situation, which is described below.

GENERAL PERSONAL DATA

MARKETING

We use personal data for marketing purposes, to target it specifically for the individual person. This includes sending newsletters and presenting relevant marketing to you on our website as well as other websites and social media. To this end, we only treat common personal data including name, email, and user-generated data, such as purchases- and browsing history.

When subscribing to our marketing, including our newsletter, your IP address as well as date and time will be registered when you visit our website.

COMPLETION OF YOUR ORDER

When you place an order, you need to provide your name, address, email, phone number, and your choice of payment method. Additionally, you need to specify which products you want to purchase. This is necessary for us to be able to complete and deliver your placed order as well as handling the payment for it.

CUSTOMER SERVICE

If you have any questions or complaints regarding our products and services or just in general, you are more than welcome to contact our customer service through email, chat, phone, contact form, etc.

Through this, we process your personal data in order to manage communication with you and provide our service. We only process the personal information about you that you provide yourself, such as name, address, email, and phone number.

COOKIES

We use cookies to collect necessary data to improve the user and shopping experience on our website and to customize content based on your interests. When you accept cookies, data about your browsing behavior is collected, allowing us to improve the user experience, website layout, and the overall website experience. We also use your browser data to recommend specific products to you that we believe you will like.

PRIVACY: YOUR RIGHTS

According to the General Data Protection Regulation (GDPR), you are entitled to the following rights regarding our processing of data about you:

THE RIGHT TO REQUEST ACCESS TO YOUR PERSONAL DATA

You have the right of access to the data we process about you, in addition to additional data.

 THE RIGHT TO RECTIFICATION OF YOUR PERSONAL DATA

You have the right to have incorrect data about you corrected.

 THE RIGHT TO ERASURE OF YOUR PERSONAL DATA

In certain cases, you have the right to request the deletion of your data before the usual and general erasure period.

 THE RIGHT TO RESTRICTION OF PROCESSING

In certain cases, you have the right to request the restriction of processing of your personal data. If the restriction is granted, moving forward we will only be allowed to process your data with your consent, or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of significant public interest – with the exception of storage.

 THE RIGHT TO DATA PORTABILITY

In certain cases, you have the right to receive the personal data about you in a structured, commonly used, and machine-readable format and have the right to transmit those data from one data controller to another without hindrance.

THE RIGHT TO OBJECT AGAINST THE PROCESSING OF YOUR PERSONAL DATA

You have the right to object to processing of your data for direct marketing purposes.

THE RIGHT TO WITHDRAW CONSENT 

If processing is based on your consent, you have the right to withdraw your consent at any time.

If you do choose to withdraw your consent, this does not affect the legality of us processing your personal data based on your previous consent and up until the time of withdrawal. If you withdraw your consent, it will take effect from the time of withdrawal.

 

REVISION OF OUR PRIVACY NOTICE

We keep our privacy notice under regular review and thus, the notice may be subject to changes from time to time. The date of the latest revision of the Privacy Notice can be found on the bottom of this page. Any new, modified, or amended privacy notice will apply as per the revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your personal data.